Static Control Components Establishes New Training/Consulting Position
Sanford, N.C. — Static Control Components, Inc. is pleased to announce the appointment
of Bill Vogler to director of training and consulting services, a new position developed to further
meet the needs of the remanufacturing industry. According to Vogler, the new position will be both
an exciting and demanding opportunity. "I really see this position broken down into three
important parts: training, customer consulting, and the supervision and overseeing of our new training facility."
Vogler's involvement with both internal and external training will allow him constant
contact with every aspect of the industry. "By being directly responsible for training, I'll have contact
with Static's new hires such as members of the sales team, technicians and marketing people. Plus, I'll
be able to hold refresher training courses for our customers on an as-needed basis," said Vogler.
As part of SCC's consulting team, Vogler sees unlimited possibilities. "Customer consulting
can cover such a wide array of concerns, much of it depending upon customer needs," said Vogler. "As
a starting point we'll be offering many different forms of consulting including the manufacturing
process, available tools and their usage, customer assistance with facility management, production processes
and quality control."
Vogler will also be responsible for SCC's new training and research facility. The facility is
the first on-site training center of its kind.
"Our industry is becoming so complex and changes happen so rapidly that we felt this would
be an ideal way to supply the much needed help every remanufacturer requires," said Vogler. "We
will actually be holding classes right here on our site dealing with new printers and cartridges,
marketing and selling your services, facility management; basically everything a remanufacturer needs
and wants to know."
Before becoming director of training and consulting services, Vogler spent three years as
manager of Technical Support for Static Control. "I feel that learning experience, working closely
with our customers and dealing with their problems and concerns, plus working with some of the
most talented people in the industry, has enabled me to take on this new position with confidence. I
also feel confident that the knowledge we are able to bring to the industry meets the needs of
remanufacturers which, ultimately, will let them meet the needs of their customers."
Vogler believes the creation of the new position reinforces Static Control's role in the
industry. "To me it just shows our commitment to the customer by offering everything from training in
management skills, production and marketing to customer consultation and individual hands-on training."
"Static Control is one of the only businesses in the industry that doesn't remanufacture
cartridges," continued Vogler. "I feel this enables us to continually put the customer, the
remanufacturer, first and foremost. Helping the remanufacturer address and meet the requirements of their
customers is our only goal."
SCC's new facility will also house a small remanufacturing shop allowing for
hands-on training with class sizes limited to between 10 and 12 individuals. Preliminary training and
consulting services will begin October 1.
For more information, call (800) 488-2426.
This article originally appeared in the September 1998 issue of Recharger.