International Electronic Tracking Welcomes Jim Spencer
Palmetto, Fla. — International Electronic Tracking Company, a division of Florida
Ribbon Co. & Recycling Inc., announces that Jim Spencer has been named vice president of
marketing. IET has captured a global market through its Data
Connection
® Service, a cost-per-copy program.
Mr. Spencer joined IET after seven years in the photocopier business with industry
giants Lanier and IKON. "In an industry where many have experienced intense competition,
lower profit margins and a turbulent move to a new digital universe, one thing remains consistent:
the cost-per-copy service programs are providing staggering profits," Spencer said.
"I had an opportunity to spend some time with Jim Tarter, president of IET, and I was
very impressed with his vision that the most loyal customer is a customer well taken care of. IET
uses preventive maintenance as a solution. The Data Connection technology puts the customer
immediately in touch with service and eliminates approximately 90% of emergency calls. This
program provides the customer with superior service and predictable costs."
Licensed providers of Data Connection receive training before offering the service to
their customers. "Cost-per-copy programs, such as Data Connection, offer tremendous
opportunities to licensed service providers and remanufacturers," Spencer said. "It offers high value to decision makers, often bypassing the traditional purchasing approach. The service maintains customer loyalty with annual and multi-year contracts, resulting in improved customer retention and referrals."
The IET provider network is being developed with the goal of joining remanufacturing
and service companies across the country into a network with an enhanced ability to service
national accounts. IET is carefully selecting and strategically locating providers across the
United States.
For further information, contact Jim Tarter or Jim Spencer at 941-723-2265 or
email jtfrc@aol.com.
This article originally appeared in the July 1999 issue of Recharger.