Image Technologies Unveils E-Commerce Website for Better Customer Service
Canoga Park, Calif. —Image Technologies International is introduces its new an e-commerce website (www.imagetechnologies.tv) to enhance customer service and streamline the dealer ordering process.
Online Store: 24-hour access to Image Technologies' product line, quick search by part number or model number. Place your orders online using Image Technologies' simple to use shopping cart program, or view Image Technologies' complete product line, and call to place
your orders. You also can use Image Technologies' site to enhance communication and feedback with the company's staff.
Customer Service: Complete account history and order status online. Also track your packages, view previous invoices, change account information, add multiple shipping
addresses for your drop ship orders, change your password, place orders 24/7, and fill
out Image Technologies' online credit application. Let the company know what you think with Image Technologies' online survey form, or see a copy of Image Technologies' warranty certificate. The company offers net 30 terms and credit card payment options for your
online orders.
E-Mail Order Confirmation: Once you place an order, Image Technologiess will confirm your order via e-mail within minutes. After your order is shipped, another e-mail confirms the shipping date and tracking number with a direct link to the shipping company for
package tracking.
Fully Secured Site: Data encryption, secure socket layer server and case sensitive password are just some of the technologies securing the data. Your credit card number and account information are always secure on the Image Technologies site, and you privacy is always
respected.
Personal Page: Each customer will have his or her own customized Image Technologies product page that lists specific contract pricing if applicable. This will eliminate the need to call your sales representative to place orders. Image Technologies' site will remember your
favorite products and special pricing if applicable.
Dealer Marketing Support: Image Technologies dealers can get their own e-commerce website fully loaded with product line in less than two weeks to help them sell more on the Internet. The company is able to pass on a substantial discount from the developer of its site.
This is the best and most affordable marketing tool for the 21st Century.
Image Technologies strives to not only build cartridges, but also successful business partnerships.
For more information contact: Image Technologies at 818-610-2400, fax 818-610-2070, visit www.imagetechnologies.tv or email at sales@imagetechnologies.tv.
This article originally appeared in the Janaury 2001 issue of Recharger.