Parts Now! Celebrates 15 Years of Printer Parts
MADISON, Wis. – Parts Now! is celebrating 15 years in business this spring. From the first HP LaserJet printer to the newest releases, Parts Now! has provided printer repair technicians with the printer parts they need to service HP and Lexmark laser printers.
Established in March 1989, Parts Now! has grown from a small Wisconsin garage to one of the largest distributors of laser printer parts in the world. However, it hasn’t lost its focus on printer parts, and only printer parts.
"Printer parts are our specialty; they are what we do well," said Parts Now! President and CEO Jay Spaanem. "It is this concentrated focus on printer parts that has helped us increase our revenue every year since our inception."
Spaanem said the availability of a Parts Now! personal account representative for each customer has been a large factor in forging these relationships. "People want to do business with someone they trust, someone who is there for them when they need answers," Spaanem said. "We provide that for them."
Parts Now! also has an advanced exchange program, which allows customers to receive a discount on certain parts if they send their old part back to the company. "Every customer we have is different," Spaanem said. "Having programs like advanced exchange allows us to work with them and determine the purchasing options that best fit their needs."
Parts Now! LLC is a distributor of new and refurbished computer printer parts, whole-unit printers and component-level repairs. The international wholesaler is a printer parts reseller for Hewlett-Packard, Lexmark and Canon U.S.A. Inc., and also provides parts for Oki, Xerox and many other printers.
Contact Parts Now! at (800) 886-6688, (608) 276-8688, fax (608) 276-9593 or visit www.partsnow.com.
This article originally appeared in the April 2004 issue of Recharger.