Bradshaw Announces Telephone Technical Support
RICHARDSON, Texas — Bradshaw, a distributor of replacement parts for distributed and networked printers, announced free technical support assistance to its parts customers who need technical service solutions.
“When a field technician runs into an issue, they need the ability to speak directly with someone who can help solve their problem on the spot. We are very excited to offer this valuable service to our customers and encourage them to contact us often,” said Brett Tompkins, director of parts sales at Bradshaw. “We listen to our customers and this new service is a direct result. With free technical support, Bradshaw continues to emerge as a leader in valued support for its clients.”
Daniel De La Cruz, technical support engineer for Bradshaw, will be heading up this service. De La Cruz has more than seven years of hands-on experience repairing and trouble-shooting laser printers and dozens of HP and Lexmark printer certifications.
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This article originally appeared in the August 2007 issue of Recharger.