Depot America Presented with Best Customer Support Award
LAS VEGAS — Depot America was the recipient of the Best Customer Support Award at Recharger Magazine’s Readers Choice Awards which took place at World Expo at Mandalay Bay Resort and Convention Center in Las Vegas, Nev., Aug. 20-22.
The Best Customer Support Award recognizes the company whose customers have the highest level of satisfaction with their technical support, delivery, packaging, warranty and marketing support.
“We’re honored to be awarded by the readers in this particular category. It’s really the award we were hoping for and affirms that we’ve achieved our goal to differentiate ourselves from being just another parts vendor,” said Executive Vice President John Tiano. “Customers need more than competitively priced parts; they deserve a sense of urgency, the best support and most accurate information possible. Depot America sees every aspect of its business, from start to finish, as a way to provide exceptional customer support. Whether a customer calls and speaks to a knowledgeable team member, our live tech support team or they utilize the Web site for its reference tools or to order online. They’ll experience the best there is.”
Recharger World Expo is the imaging supply industry’s premier trade show providing solutions to the complexities of the remanufacturing industry. Attendees from around the world gather to discuss and learn about =sales, marketing, products as well as technical and industry trends.
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This article originally appeared in the October 2008 issue of Recharger.