The Business Technology Association will host ProFinance 2.0, a one-and-a-half-day financial benchmarking educational course for office technology dealers, in Denver on June 5-6.
OKI Data Americas announced its participation and Diamond sponsorship of the Transform 2013 Global Conference hosted by the Photizo Group, taking place May 6-9, 2013 at the Scottsdale Resort and Conference Center in Scottsdale, Ariz.
NER Data Corp. announced a distribution and integration agreement with Preton, the leading provider of printing cost reduction software.
What gives service techs the biggest headaches in the digital, connected, color, managed print and managed services age? The challenges they shared with their owners range from the obvious to the obscure.
- By Scott Cullen
- May 01, 2013
If you want to add something to your resume to stand out from the others, CompTIA’s Green IT certification is worth considering. It is intended for IT decision-makers in organizations of all sizes to allow them to validate their proficiency in the growing body of knowledge associated with running a more sustainable, efficient and environmentally friendly IT department.
- By Emmett Dulaney
- May 01, 2013
Machine-to-machine communications and automation have changed the face of the service call. In fact, few areas reap as profound a set of benefits from engaging M2M technologies and automation than service processes. Read on to find out exactly how technologies have made servicing clients’ devices a breeze.
- By Raegen Pietrucha
- May 01, 2013
Lexmark announced its new MX6500e Multifunction Option to expand the capabilities of its workgroup monochrome printers to create a powerful multifunction system for customers’ capture, copy and finishing needs.
Eastman Kodak Company has filed its plan of reorganization and disclosure statement with the U.S. Bankruptcy Court for the Southern District of New York. It contains a detailed description of Kodak’s post-emergence business plan as well as a historical profile of the company, a description of the proposal of distributions to its creditors as well as future financial forecasts.
The M775 series of color laser printers are based on a 30-ppm black and color wide-format (A3) 600-by-600-dpi engine, 3,600 dpi with RET. These are massive machines that can print, copy, scan and fax. The engine has a max duty cycle of 120,000 pages per month, comes standard with 1.5 GB RAM, and has an option to have paper trays that can hold up to 4,350 pages. In addition, they also have ePrint and AirPrint mobile printing capabilities built in.
- By Mike Josiah
- May 01, 2013
A recent Supreme Court decision held that the first-sale doctrine applies to copies of a copyrighted work lawfully made abroad, and while the decision does not mention patent law, it has obvious implications. However, the issue of patent exhaustion and the first-sale doctrine remains unanswered for now.
- By Tricia Judge
- May 01, 2013
Understanding customer pain points is critical for any service-oriented business. Matching service capabilities to real customer need is crucial to establishing service value — which, of course, is paramount to creating a profitable business model and nurturing long-term customer relationships.
- By Robert Palmer
- May 01, 2013
Most remanufacturers cannot survive the time and money associated with defending themselves against a patent lawsuit. They must educate themselves on the risks of buying chips, drums, gears and cores from questionable manufacturers and distributors. How can you brave the waters while the OEMs are taking down offending infringers and counterfeiters? The Int’l ITC has devised this list to assist you.
- By Tricia Judge
- May 01, 2013