Actionable Intelligence’s Charles Brewer begins the first of a two-part series examining some of the advancements made in inks and toners as well as the cartridges they ship in. This month’s article looks at recent trends in toner in terms of the composition and performance of the latest consumables along with what’s happening with operating costs.
- By Charles Brewer
- Sep 01, 2011
Tricia Judge is getting the word out to some big-name agencies, and she writes about it in this month’s “Judge’s Corner.” From classrooms in Nevada to boardrooms in Texas and California, she’s traveled thousands of miles to reach inquisitive customers, often right on the heels of an OEM representative. Hear what these customers are learning about remanufactured cartridges.
- By Tricia Judge
- Sep 01, 2011
Learn how to remanufacture Canon ImageClass MF 4570 cartridges. These machines are multifunction printers that can print, copy, fax and scan. They also come with duplex ability built in. These cartridges use a chip that controls the toner-low functions. The 128 cartridge is rated for 2,100 pages.
- By Mike Josiah
- Sep 01, 2011
A stamp of quality, a system of regulation and a sales tool, STMC certification has gone a long way toward making the industry stronger and more quality-conscious.
- By Raegen Pietrucha
- Sep 01, 2011
In the final part of this MPS series, Raegen Pietrucha gives tips on how to take on your competitors - and defeat them.
- By Raegen Pietrucha
- Sep 01, 2011
What really makes your customers buy something? Spending revolves around three basic elements: use or need, budget and customer service. Are you giving your customers everything they need to make them buy from you? Find out how to create rapport with your customers and turn them into teammates.
- By Raegen Pietrucha
- Sep 01, 2011
Dr. Dimitris Constantinou answers questions about Google’s new Analytics Benchmarking Newsletter in this month’s installment of “Ask Dr. D.” There is some hype about the data that is being released in this new experiment by Google, and Dr. D offers his expert analysis of some of the more “statistically significant” findings.
- By Dimitris Constantinou
- Sep 01, 2011
Larry Jamieson and Lynette Vega collaborate on this month’s Lyra Report, “Lyra Forecasts Growth in the Inkjet All-in-One Market Through 2015.” Lyra recently released its inkjet forecast in a new report, and this article spotlights a portion of that report, focusing on the inkjet all-in-one market.
- By Larry Jamieson, Lynette Vega
- Sep 01, 2011
Tim Brien looks at “Sales Tools and the Keys to Ensuring an Effective Managed Print Services Environment.” Print fleets are one of the most overlooked and undermanaged assets, and they can represent a gold mine of hidden savings potential … if you’ve got the right tools.
Lisa Weber profiles Environmental Office Systems (EOS) in this month’s case study. Learn how the market has shifted for this empties broker and how e-waste is fuelling business.
- By Lisa Weber
- Sep 01, 2011
In the first part of this three-part series, you learned some strategies on how to successfully start an MPS offering. Now that you and your players are prepped and ready for action, here are tips on how to assess your customers and their needs to win them over.
- By Raegen Pietrucha
- Aug 01, 2011
“It’s not the way it was when I was growing up. Things have changed.” George Washington said this back in the 1700s — a time when people communicated via paper inked on with quill pens and delivered by horsemen. Just imagine how shocked he would be if he woke up in 2011!
- By Raegen Pietrucha
- Aug 01, 2011
Five or six years ago, retail refilling was creating quite a buzz in the industry, but things have grown quiet since then. What is the current state of retail refill shops?
- By Charles Brewer
- Aug 01, 2011
Many laser printers above consumer grade offer the ability to add a hard drive to store print jobs. When you help the client dispose of the old printer, whether it is by donating it to charity or simply tossing it in the Dumpster, don’t forget about the data that a miscreant could recover from said printer’s hard drive.
- By Emmett Dulaney
- Aug 01, 2011
Environmental benefits, core collection and quality are in vogue at Quebec’s La Recharge.
- By Tricia Judge
- Aug 01, 2011