The leading information resource for the document printing industry aftermarket.

Know Now: Components Are the Next Legal Battleground

Most remanufacturers cannot survive the time and money associated with defending themselves against a patent lawsuit. They must educate themselves on the risks of buying chips, drums, gears and cores from questionable manufacturers and distributors. How can you brave the waters while the OEMs are taking down offending infringers and counterfeiters? The Int’l ITC has devised this list to assist you.


Matching Service Capabilities to Real Customer Needs

Understanding customer pain points is critical for any service-oriented business. Matching service capabilities to real customer need is crucial to establishing service value — which, of course, is paramount to creating a profitable business model and nurturing long-term customer relationships.


The 10 Biggest Challenges Faced by Today's Service Techs

What gives service techs the biggest headaches in the digital, connected, color, managed print and managed services age? The challenges they shared with their owners range from the obvious to the obscure.


Remanufacturing the HP Enterprise 700 Color MFP M775 Series Black and Color Toner Cartridges

The M775 series of color laser printers are based on a 30-ppm black and color wide-format (A3) 600-by-600-dpi engine, 3,600 dpi with RET. These are massive machines that can print, copy, scan and fax. The engine has a max duty cycle of 120,000 pages per month, comes standard with 1.5 GB RAM, and has an option to have paper trays that can hold up to 4,350 pages.


Focus on CompTIA's Green IT Certification

If you want to add something to your resume to stand out from the others, CompTIA’s Green IT certification is worth considering. It is intended for IT decision-makers in organizations of all sizes to allow them to validate their proficiency in the growing body of knowledge associated with running a more sustainable, efficient and environmentally friendly IT department.


What is the best part about remanufacturing instead of reselling printer cartridges?