The leading information resource for the document printing industry aftermarket.

December 2002


Briefing

Waste Electrical and Electronic Equipment Directive: Changing the Face of European Remanufacturing


Legal / Advice of Counsel

Fax Advertising: Can You Really Afford It?


Information and Analysis

Like Everyone Else, Remanufacturers Embrace E-Mail, Company Web Sites


Sales & Marketing

Price Objections: The Bane of Salespeople


Seven Practical Pointers for Electronic Communication


What is the Value of an MBA?


Two E-Mail Marketing Rules


Step-by-Step / Remanufacturing Instructions

Remanufacturing Instructions Ricoh AP3800C Color Toner Cartridges


Remanufacturing the Samsung SF-5100 Toner Cartridge


Technical

Toner Cartridge Computer Chip Usage and the Impact on the Aftermarket


Will History Repeat Itself? Challenges of the New High-Tech Market


The Importance of Inkjet Print Quality


Memorial

Ink Press Co-Founder Oscar Murúa Passes Away


Newsmakers

Environmentalists Expose Illegal Canadian Waste Dumping In Asia


LaserSense Moves to New Quarters


Ramora Makes a Winner Out of World Expo Attendee


CF-Technologies Welcomes Three New Employees


Imaging Resources Welcomes Zead Elhammi to Sales Team


Ninestar Receives Consumer Satisfaction Award


Imaging Resources' Expo Event Thanks Customers


Teckn-O-Laser Announces New Partners for its Reflexion Network


Imaging Resources Welcomes Sylvia Garrett to Sales Team


Multi-Laser Releases the HP LaserJet 4100


HP Announces Departure of President Michael D. Capellas


Off The Shelf

‘ISO 9000 Handbook Fourth Edition’ Provides Roadmap to Meet December 2003 Deadline


Static Control Releases New Mag Roller Press


Japanese Web Site Launched for Liqui-Cel Membrane Contactors


CBR-SME’s SmartPrinter Series Offers Extended Testing Possibilities


Static Control Introduces New Products for the HP 9000


UniNet Adds Several New Smart Chips to Product Line


Polek & Polek Introduces New Sharp Products


Static Control Adds VX and HP 9000 to Odyssey Mag Roller Product Line


Laser Imaging International Honors America’s Heroes with the Release of the ‘American Spirit’ Box


New Sinonar Xerox N2125 Drum Available from Future Graphics


Ramora Markets New and Improved Speed Fill System (SFS)


Future Graphics Releases 2003 Product Catalog and Price Lists


Cartridges Are Us Inc. Has New Cartridges and Price-Break List


Celgard Introduces New Addition to Liqui-Cel Family of Products


Summit Releases New Chip Solution for Lexmark T520/T620 Cartridges


TonerPlus/ALBAAT Unveils New Combo Inkjet Packaging


Imaging Resources Introduces New Optra-S/T SuperImage Toner


Future Graphics Adds Developer Roller to Lexmark E210 Line


Future Graphics Adds Toner and Sinonar Drum to Lexmark E320 Line


Laser Gold Introduces Multi-Cycle Magnetic Roller Sleeve


TonerPlus Releases Canon L-50 ‘Toner Low’ Sensor Bars


XPS Releases Compatible HP 8500 Cartridge


Static Control Enhances SCC eServices with Online Ordering


Laser Imaging International Has New Imaging Products Catalog


QIP Releases Compatible Lexmark Cartridges


CBR-SME Introduces Miniature 25/49 Nozzle-Cleaning Machine


R-Jet Tek Introduced New Products at World Expo


Vance Baldwin Electronics Announces Web Site Enhancements


UTec Now Offers Compatible Toner Kits


Katun Announces New OPC Drum and Fuser Roller


Laser Imaging International Announces New Inkjet Refill Kits


Future Graphics Now Offers AEG Sharp Z835 Copier Drum


OMD Corp, Strategic Business Associates Partner with BTA


Accurate Imaging Resources Introduces New Color Packaging


Toshiba America Business Solutions Launches New Line of Copiers


Static Control Has Created a Lexmark T520 Conversion Kit