The leading information resource for the document printing industry aftermarket.
Janurary 2002

January 2002


Briefing

HPLaserJet 1000: HP Enters the "Low-end, Low-Price" Market


Legal / Advice of Counsel

Profiles in Courage


The Lobby

In the final hours of 2001


A Tale of Two Governments


Information and Analysis

Wages and Turnover


Management

Keeping Your Foot in the Door: Handling Customer Objections


Raising the Bar for Remanufacturers?


Sales & Marketing

Defining Profitable and Un-Profitable Customer Relationships


Step-by-Step / Remanufacturing Instructions

Remanufacturing the NEC Superscript 1400 Toner Cartridge


Technical

Understanding Inks: Myths and Misconceptions


"50 Service" Problem On a Rather Unique Fuser


Toner Particle Size and the Bottom Line


Newsmakers

MKG Requalifies for "50 Best" Certification


Color Imaging Launches New Digital Copier Toner Division


Summit Laser Products Announces Mark Camber-Thomas as Vice President of Sales


Leo Clement Named Supervisor for Laserstar: He will handle In House Repairs, Repair Estimates, Inventory Control and Supplies and Support for the field service staff


Sensient Technologies Acquires Kimberly-Clark Printing Technology


DCI/Jet Tec Expands to Meet Demand


Multi-Laser Solutions Expands


Regional Associations Combine to Form National, Tricia Judge Named Executive


ASTM Meeting to be held in Dallas in January; Inkjet Committee seeks members


Uninet Announces Promotions of Diego Gesualdi and Phil Faroudja


Warrantech International Signs Agreement with Electrosave: Electrosave Will Offer Point-Of-Sale Service Contracts on all Consumer Electronics and Appliances


Parts Now! Releases First Quarter Training Schedule


ICA Expands Staffing


Off The Shelf

Ask Dr. Recharge.com — Offers Answers from Industry Experts at its User's Fingertips!


Xerox to Create Independent Research Center from Famed Palo Alto Laboratory; Will Maintain Access to Research


Amatix Expands Inkjet Packaging Line of Supplies with a Number of New Products for the Remanufacturing Industry


Static Releases the Industry's First Matched HP8500 Drum and Chip Solution


Static Control Expands Its Product Lineup for the HP1000/1200


Vibrant New Line of TonerPlus Inkjet and Toner Labels Ready


TonerPlus Announces its RAMORA Systems New Simple Lease Option


Static Control Offers 100 Percent New Cartridges for Tektronix Phaser 560, 740 and 750


Future Graphics Expands its HP1200 Line and 4100 Imaging Supplies Line


Static Control Delivers Two Timesaving Tools for Post-Testing the HP4500


Future Graphics Expands its EZ Hopper Line and Releases MICR Toner for Lexmark Optra T and Xerox N32


Summit Laser Products Releases New Full Color Packaging


Lexmark survey dispels commonly believed myths; Nationwide study reveals Internet's impact on paper use and provides glimpse of future printing environments


Vance Baldwin Electronics Becomes a Lexmark Authorized Spare Parts Distributor


New OEM-Style Magnetic Roller Sleeve Contacts from Laser Gold


Static Control Develops a Doctor Blade for Optra M 410 and 412


UniNet Expands Seal Pull Tab Line


AllCopiers Corp. Relaunches Its Office Product Web Site; Planning Extensive Web Site Promotion in 2002


EMPTIES.com Reaches Record-High Number of Hits


UniNet Adds Additional Color Toners


Summit Laser Products Offers New Brother TN-460 Retaining Clips


Summit Laser Products Releases New HP-4500 Reformulated Toner and Drums


Trety USA Goes Online With Its Expanded 2002 Imaging Supplies Catalog


HP Unveils Storage Software and Services for Business Continuity


Static Control Enhances its Inner Sealing Blade for the Lexmark Optra S/Se/T Cartridges to Help Prevent Leaks


KLE Introduces HP 8500/8550 Color Toner


Amatix Expands its Label Line


Static Control Introduces Over 25 Products for the HP4100


Oasis Now Offers a Complete Line of HP 1200 Products, N32 Plug-In Chips and Optra MICR Toner


Future Graphics Expands Minolta SP6X and Xerox Docuprint P8 and Workcentre XE-60/80 Product Lines


Compulaser Adds New Products