The leading information resource for the document printing industry aftermarket.

January 2004


Briefing

News Highlights: New Twist on Telephone Scam


Fewer Displays at Comdex 2003


Industry Mourns Passing of Steven Ashe


Legal / Advice of Counsel

ACRA v. Lexmark, Act III


Company Profiles

Static Control Components: Fighting the Good Fight One Battle at a Time


Information and Analysis

Testing Methods Survey Results Reveal Continued Dedication to Product Quality


Management

2004 Planning: It’s That Time Again


Sales & Marketing

Hide and Seek When Selling: Finding the Decision Maker


‘Quality’ From the Marketing Point of View


Four Essential Elements for Implementing Total Quality Management (TQM)


The Challenge of Selling Quality


Web Site Investigation: Ways to Dig up the Dirt on Your Domain


Step-by-Step / Remanufacturing Instructions

Remanufacturing the Lexmark W812 Toner Cartridge


Technical

Strategies and Options for Entering the Inkjet Remanufacturing Industry


Testing and Quality Resources for Remanufacturing


Converting Your HP 1200 Printer to Test HP 1300 Cartridges


The Toner of Peyton Place: A One-Act Play and Primer on (Laser) Printers


Press Releases

Victoria Houng Joins Quality Imaging Products


Kyocera Mita's FS-C5016N Honored With Better Buys for Business Award


Recharger Magazine Names Kathi Gluth Advertising Sales Manager


HP 1300 Conversion Waste Section And End Caps Kit New From TonerPlus


Future Graphics Releases Onyx Seals For the HP4200/4300 and Panasonic 585


2004 Catalog Now Available From MSE


Oasis Now Offers HP 1300 Replacement Chip


Quality Imaging Products Successfully Opens East Coast Distribution Facility


Depot America and Document Technology Come Together at ITEX 2004


MSE Releases Lexmark T630 Compatibles


QIP Releases the Samsung ML1210D3 Toner Cartridge


LaserCycle Participates in the World’s Largest Barbecue


EDM Releases Clips For HP 56/57/58 Cartridges


Polek & Polek to Exhibit at ITEX


QIP Expands MICR Cartridge Offering


OCP Introduces New Inks for Canon BJC 7000 and Canon BJC 7100


Oasis Releases 8100 Mag Roller Sleeve


QIP Releases Compatible Cartridge For the IBM Infoprint 21


LaserMasters Announces Release of 12 New Cartridges


LPS Technologies Expands Product Line to Remanufacturing Drums


Sercomp Adds New HP Replacement Toner Cartridges


Polek & Polek Announces Winners of Vacuum Hall of Shame Contest


Katun Introduces Refurbished Canon Drum Unit


Laser Imaging International Announces E-Commerce Solutions


Summit Laser Products Releases New Lexmark Chips


IIMAK Board of Directors Elects Richard A. Marshall Chairman


Liqui-Cel Membrane Contactors Chosen for Use in a Plant in Japan


TonerPlus Releases HP 1200 Hopper Enhancements


Laser Image Plus Releases Seven New Compatible Imaging Products


ImagerZone Announces First Excellence Award Recipients


UniNet Announces Toner Clean-Up Cloths


Ann Barr’s Book Now Available on Amazon.com


UTec Introduces Laser Cartridge Parts


Imaging Resources Announces HANP OPC Drums


Parts Now! Announces West Coast Printer Training Opportunities


QIP Releases Compatible Cartridge for The IBM Infoprint 32


Future Graphics Now Offers AEG DuraTek Drums


TonerZone Announces Compatible Canon FX-7 Cartridge Now Available


MSE on Inc. 500 List for Third Consecutive Year


KLE Introduces HP 4600 and 5500 True Color Toner


American Ink Jet Announces New HP Compatible Inks


IIMAK Names Pam Platek to Senior Distribution Sales Representative


American Ink Jet Announces New Ink Formula


R-Jet Tek and OCP Renew Agency Contract


UniNet Expands its Line of Mag Bushings


LaserCycle Adds New Reseller Sales Rep


LaserCycle Adds New Customer Care Manager


Imaging Supplies Coalition Announces Relocation


Teckn-O-Laser Starts the New Year With the Launch of Two New Products


ReView Offers Executive-Level Content for Remanufacuturers


Laser Imaging International Introduces HP 1300 and 2300


Kelly Kelsey Joins Quality Imaging Products as Customer Service Representative


TechSmart Closes Its Doors and CopySmart Opens for Business


LaserCycle Rolls Out United Way Week


Polek & Polek Introduces Re-Engineered HP Cartridges


Thai France Introduces Automated Inkjet Cleaning/Refilling Machine


Speedbrite Introduces New Packaging System


Oasis Announces Results of Pairing U.S. Fuji OPC Drum and Vantage Toner


News Highlights: New Twist on Telephone Scam