The leading information resource for the document printing industry aftermarket.

April 2008


Briefing

Companies Combine to Claim Chip Infringement


OEM and Retail News


New From the OEMs


Company Profiles

Co. Profile: IMEX

Only a handful of companies in the world can manufacture quality color toner. Meet one of the industry leaders ...


Information and Analysis

Why Some Have Trouble Hiring Sales Reps (and Some Don’t)

Results from Recharger's annual Wages & Turnover Survey include average hourly wages and annual salaries ...


Management

Too Much or Too Little?

Compensating yourself as a U.S. business owner can be difficult, especially under the watchful eye of the IRS ...


Sales & Marketing

How Decisions are Made and Execution Happens

Does your sales contact really have the authority to give the thumbs up? Better to find out sooner than later ...


The Economy is Bad. Now What?

Amidst tough economic news, keep in mind that there will be more cartridges sold in 2008 than in 2007 ...


Service

Unclouding Dusted Optics

Wiping the external lens on the HP 2600n machine won't cut it. Techs need to get inside the scanner ...


Step-by-Step / Remanufacturing Instructions

Remanufacturing the Brother HL-2170W

Cartridge instructions plus basic print theory for Brother's latest laser model ...


The Lyra Report

The Sweet Spot for Inkjet Pricing

Lyra Research says average ink cartridge prices are falling in order to find a balance between consumer acceptance and profit margins ...


Technical

Inkjet 101

From print-head design to surface tension to intercolor bleed, here's a primer for better inkjet understanding ...


Newsmakers

Parts Now! Reports Sale Growth in 2007


ILG Reaches Important Environmental Milestones


UniNet Imaging Europe Expands With United Kingdom Office


Don Thompson Introduces New Printer Services and Seminars


UniNet West Coast Expands Distribution Facilities


BCCL Acquires Stake in Abbee Consumables, Peripherals Sshope Ltd.


InkCycle Names Carl Little Vice President of Dealer Sales Channel


PrintFleet, PartsNow! Enter Distribution Partnership


SCC Appoints CAD Toner as Exclusive Distributor in Mexico


Future Graphics Forms Exclusive Partnership With Printek de México


Imaging Resources Names Empties Purchasing Manager


Future Graphics Welcomes Paul Rossi as Senior Director, Technical Sales


Ninestar Establishes New Firm


Off The Shelf

STS Refill America Offers Innovative Refill Kiosk


Imaging Resources Adds P2015, P2003 MICR Toner


International Laser Group Offers Dealer E-Commerce Solutions


Future Graphics Introduces Replacement Chips for Samsung Cartridges


UniNet Announces Toner/Carrier Formula for Xerox Phaser 6350


Supplies Network Offers Turnkey Print Management Program


Static Control Offers More ‘How To’ Videos for Inkjet Opportunities


ILG Expands Universal Product Offerings With Canon Compatible Line


Faroudja Toner Offers Bulk Toner for Samsung CLP 300


Printer Essentials Releases Complete Line of Premium Power Products


Ninestar Image Offers Patented Cartridges With New Version Chips


Faroudja Offers Portable Toner Dust Collector


UniNet Releases Unichips for Okidata C5700/5600, C5800/5500


Printer Essentials Offers Toner Cartridge for HP P2015 Series


PrintFleet Releases Next Generation of Optimizer Remote Monitoring Software


Paraí Innovation Solutions Offers Digital Testers for HP 5500


Digital Gateway Launches Remote Tech 7 Software


National Copy Cartridge Offers Xerox Compatible Cartridges


UniNet Announces Samsung Smartchips


Future Graphics Offers Innovative Drum Pin Removal Tool


UniNet Announces Toner/Carrier Formula for Dell


PSS Releases New USA-Made Compatible Cartridges


Printer Essentials Releases First Half 2008 Wholesale Catalog


Future Graphics Releases Replacement Toner, Chips for Dell


Future Graphics Offers Full-Emulation Compatible Chip for Dell, Lexmark, IBM


International Laser Group Launches Universal MICR Cartridge


Oasis Imaging Introduces HP 2600 Color Drum With Retractable Gear