The leading information resource for the document printing industry aftermarket.
Recharger February 2010

February 2010


Notes From the Publisher

Swimming in 2010


Company Profiles

Four Questions With Kevin Tetu, Greg Allen and Darrell Leven of FMAudit

A conversation with the president and CEO, COO, and vice president of sales of FMAudit.


GreatAmerica Leasing: Vision Guides Success

In business for 20 years, GreatAmerica Leasing Corp. has become one of the largest small-ticket leasing companies in the U.S.


Global Spotlight

Macanese Cuisine: A Fusion of Past and Present

This unique cosmopotlitan region offers a type of cuisine for everyone, from Cantonese to American, and from Brazilian to Italian.


Managed Print Solutions

MPS: Crucial to Retaining and Gaining Customers

Get past the hurdle of teaching dealers how to sell differently and you’ll have taught them how to retain and grow their customer base.


MPS: Who Says Money Doesn't Grow on Trees?

Green print initiatives can not only reduce your carbon footprint, they can increase your revenues.


Teaming Up for Turnkey Managed Print Services

MPS "scout" Sarah Hendersen asks some star players in managed print to sit down for a Q&A about turnkey MPS.


How are Your MPS Margins? Are They What You Expected?

When posed to MPS resellers, those two questions often elicit answers like "Good, I think" and "Not as high as expected." How do you get the "right" answers?


Step-by-Step / Remanufacturing Instructions

Remanufacturing the HP LaserJet P3015 Toner Cartridge

These remanufacturing instructions for the LaserJet P3015 series cartridges include a section on cartridge theory. You don't have to know the theory to remanufacture these cartridges, but it sure helps if you have a problem.


The Lyra Report

Measuring Managed Print: Comparing Companies in the Services Industry

In a primary research study Lyra conducted at the end of 2008, about one-quarter (26 percent) of the businesses surveyed reported that they have considered or currently use print management software, with companies in the service industry slightly more likely to consider and use print management services.