The leading information resource for the document printing industry aftermarket.

February 2011


Judge’s Corner

Send Out the Clones

Within days of each other, two ITC members reported suspicious competing products that they had discovered in their respective states of California and Texas. Both involved brand-new products, but with differences in the packaging. Both were bought by previous customers at comparatively low prices, even to those offered by remanufacturers.


Company Profiles

AFEX Continues to Advance Its Green Practices and Remanufacturing Technology

AFEX International Ltd., a remanufacturer of imaging supplies, exemplifies the tradition it was conceived out of, continuing to elaborate upon the inspiration and innovation manifested in its holding company, Jackin International.


Industry Trends

Proof of a Blazed Trail is the Cloud: Cloud Printing Concept Rises to the Forefront of Technology

Tomorrow — which is coming sooner than you think — all you will need to print out a document is an Internet connection, a cell phone, an e-mail address and a cloud-aware printer. Such is the vision called cloud printing.


New Frontiers in Business Imaging

The best thing remanufacturers can do when formulating their future business plans is understand the changing behavior driving the creation and use of the business document. Social networking, apps and the cloud are all shaping business printing behavior like never before.


Middleware Trends for Data Center and Mainframe Imaging

In the past, replacing expensive and inefficient printing and imaging equipment in these environments has been difficult, if not impossible. But advancements in mainframe and data center middleware solutions have opened up a lucrative market for value-added resellers (VARs) to offer printing and imaging alternatives.


Sales & Marketing

Marketing Technology Tips and Tools for the New Decade

Many business owners are preoccupied with marketing techniques that are not only uncool, but ineffective and wasteful. Don't let your marketing get stuck in the past - enter the next decade with the right marketing tools.


Technical

Blame the Toner!


The Top Misdiagnosed Toner Cartridge Problems

These three problems are common enough that most remanufacturers have experienced them at one time or another. Misdiagnosing these problems can be expensive for everyone, so be sure you're familiar with them.


Remanufacturing the Ricoh SP-4100 Toner Cartridges

The Samsung Ricoh SP-4100 series of printers are based on a Ricoh 31-36 ppm, 1,200 x 600 dpi engine. These are not the easiest cartridges to do, but if care is taken, they are not too bad and the profits are nice.


Updating the Firmware in HP Printers Via USB or FTP

The following instructions will guide you through the update of your HP printer’s firmware.