The leading information resource for the document printing industry aftermarket.
May 2011 cover

May 2011


Judge’s Corner

To Catch a Thief: The OEMs Are Taking Action, So Should the Aftermarket

The OEMS are taking a tough stance on patent-infringing products in a time that has seen more of these types of actions than ever before. Scores of industry players are still importing infringing products, and every dealer and distributor of infringing products is a potential target for a lawsuit. The folks who dabble or deal in these products are not good industry citizens; they are stealing customers and then misleading them. Misled customers often become confirmed OEM customers, because they never want to repeat a bad experience with a "compatible" cartridge. Report any suspicious products or misuse of the STMC logo to the Int'l ITC. Visit www.i-itc for more information.


Case Study

An Amazon-Type Business Model Creates a Blueprint for FieldSolutions’ Service Offering

This "Amazon for technicians" maintains a database of more than 20,000 technicians who install and service equipment for manufacturers and technology service providers.


Information and Analysis

HP, Monochrome Remain on Top in Cartridge Production Survey

It’s a return to basics in this year’s cartridge production survey, with monochrome color production once again making up more than three-quarters of the average production levels.


Industry Trends

Packaging

As Consumer Perspectives Shift, Remanufacturers Refine Their ‘Package’ Deal

From your office to your home, there is nothing (short of air) that hasn’t reached you without being surrounded by a plastic, cardboard or other type of casing first. Packaging is a fundamental key to a product’s success whether its design is diligently attended to or completely taken for granted.


Empties Market and the Disaster in Japan

Who’s Draining the Empties Pool? Part 2: Disaster in Japan Will Affect Empties Market

The magnitude 9.0 Tohoku earthquake that resulted in so much destruction and loss of life on March 11 has disrupted business around the world. While much still remains unknown about what impact the quake had on the digital imaging industry, what's certain is that supply chains are being affected, and problems stemming from the Japanese crisis will be with us into the foreseeable future.


Bioplastics: Is the Industry Ready to Make the Move?

The printer cartridge industry is a plastic-intensive environmental sledgehammer. Are we ready for a change?


Ask Dr. D

ecommerce

What is Affiliate Marketing and Should I Use It?

Exclusive to Recharger Magazine, Dr. Dimitris Constantinou of Easy Group responds to popular reader questions.


Step-by-Step / Remanufacturing Instructions

HP LaserJet CP1025

Remanufacturing HP LaserJet CP1025 Series Color Toner Cartridges

These cartridges and the printers take a page from the old HP color LaserJet 4500 machines. The printer is a carousel type with a central drum unit. The toner cartridges just have the toner and developer rollers. There are no drum or waste sections.


Technical

HP CLJ 4600

HP CLJ 4600/4650/550/5550 Series: Why Won’t My Toner Shutters Open?

When your toner shutters do not open, what should you do? Luckily, there is a very simple fix that only takes five minutes.


Color Laser Catridges

A Value Professionals Guide to Color Laser Cartridges

Whether you are a laser cartridge remanufacturer, business imaging consumables supplier or an IT manager, the procurement strategy for color cartridges for your company is about managing relationships.


More Top Misdiagnosed Toner Cartridge Problems

In February we brought you some of the most commonly misdiagnosed toner cartridge problems. Here are four more. Misdiagnosing these problems can be expensive for everyone, so be sure you're familiar with them.