July 2012
Judge’s Corner
Lexmark has sent threatening letters to companies that bought cores from Canada-based Greentec. The OEM is taking a very aggressive action based on shaky authority. The Int’l ITC is working once again to counter this major threat from Lexmark.
Case Study
Static Control Components (SCC) has continued its 26-year legacy as an industry leader at a time when the industry has needed it most: during the rough economy, with people everywhere printing less. With hundreds of engineers under the leadership of CEO Ed Swartz, SCC researched and developed aftermarket responses to the unrelenting technological hurdles the OEMs have erected.
Industry Trends
As the saying goes, “when in Rome, do as the Romans do.” Nothing could hold truer when it comes to reaching global customers. As more and more people abroad are learning about aftermarket consumables — and buying them — it’s become obvious how big a difference little things sometimes taken for granted can make.
As we all gear up for World Expo, what could be more appropriate than giving some attention to that first half of our show’s name — “world” — and finding out what’s going on around it? We hear a lot about the Chinese market, but what about the rest of the world?
Actionable Intelligence's Charles Brewer takes an in-depth look at Memjet, a company notorious for its slow start. However, the company has made up a lot of lost ground over the past couple of years. Read more for details on this company’s dynamic past, present and future.
The aftermarket is like one of those movie superheroes who, in the end, is bloodied yet victorious. But just like all superhero movies, there’s always another villain. Luke Goldberg of MSE asks, who are the industry’s next scary monsters?
Management
When living or working in close proximity, human beings have a remarkable ability to drive each other crazy. Here are 10 common-sense tips that can change the pattern so you will have better relations with others.
Managed Print Solutions
Have you been thinking about starting an MPS program but don’t have confidence in providing service? Have no fear. This article assures dealers that there are programs and options available today that can help them get on their way to MPS success.
Sales & Marketing
The old definition of “insanity” is “doing the same thing today that you did yesterday and expecting different results.” But that’s no longer accurate. The real definition of “insanity” is to keep doing the same things that most people are doing and expect to be extraordinary.
Step-by-Step / Remanufacturing Instructions
Mike Josiah of UniNet has instructions this month on “Remanufacturing the Samsung ML-1860 Toner Cartridge.” Other than the toner cartridge, all the other consumables are rated for 30,000 pages. That, coincidentally, is also the rated life for the printer. It seems Samsung considers these models throwaway machines.
The Photizo Report
Ann Priede, VP of Services and Publications at Photizo Group, shares some positive trends that, despite the tough economic environment, drive growth opportunities in the printing and imaging industry. Find out what these are in this Photizo Report.