A recent Supreme Court decision held that the first-sale doctrine applies to copies of a copyrighted work lawfully made abroad, and while the decision does not mention patent law, it has obvious implications. However, the issue of patent exhaustion and the first-sale doctrine remains unanswered for now.
Machine-to-machine communications and automation have changed the face of the service call. In fact, few areas reap as profound a set of benefits from engaging M2M technologies and automation than service processes. Read on to find out exactly how technologies have made servicing clients’ devices a breeze.
Most remanufacturers cannot survive the time and money associated with defending themselves against a patent lawsuit. They must educate themselves on the risks of buying chips, drums, gears and cores from questionable manufacturers and distributors. How can you brave the waters while the OEMs are taking down offending infringers and counterfeiters? The Int’l ITC has devised this list to assist you.
Understanding customer pain points is critical for any service-oriented business. Matching service capabilities to real customer need is crucial to establishing service value — which, of course, is paramount to creating a profitable business model and nurturing long-term customer relationships.
What gives service techs the biggest headaches in the digital, connected, color, managed print and managed services age? The challenges they shared with their owners range from the obvious to the obscure.
The M775 series of color laser printers are based on a 30-ppm black and color wide-format (A3) 600-by-600-dpi engine, 3,600 dpi with RET. These are massive machines that can print, copy, scan and fax. The engine has a max duty cycle of 120,000 pages per month, comes standard with 1.5 GB RAM, and has an option to have paper trays that can hold up to 4,350 pages. In addition, they also have ePrint and AirPrint mobile printing capabilities built in.
If you want to add something to your resume to stand out from the others, CompTIA’s Green IT certification is worth considering. It is intended for IT decision-makers in organizations of all sizes to allow them to validate their proficiency in the growing body of knowledge associated with running a more sustainable, efficient and environmentally friendly IT department.