SCC v Ricoh
Static Control Components Inc., claims in a lawsuit filed September 23 of this year in U.S. District Court for the Middle District of North Carolina that its business has suffered because of allegedly defective toner provided by Ricoh Electronics Inc.
The lawsuit claims that earlier this year, Ricoh changed its toner formulation unbeknownst to Static. Static alleges that Ricoh broke the terms of its vendor agreement and sold them inferior product that SCC unwittingly sold to its remanufacturing customers. SCC claims that the new toner had poor results and caused problems in some of its customers’ machines, resulting in lost sales and returned product.
SCC’s complaint states that after originally agreeing to work together on the issues, Ricoh now has refused allow SCC to return the defective toner.
Static Control claims that the company has lost business as a result of Ricoh’s actions and was forced to absorb costs for dealing with the defective toner. SCC is seeking a judgment of more than $75,000.