New MPS Solution From MWAi and Samsung
SCOTTSDALE, Ariz. – MWA Intelligence, Inc. (MWAi), a leader in enterprise-class machine-to-machine (M2M) and machine-to-people (M2P) solutions and services, together with Samsung Electronics America Enterprise Business Division, a subsidiary of Samsung Electronics Corporation, announced the MPS toolbox from MWAi and the embedded MWAi DC-SAM software data collection agent for XOA Samsung printers and MFP’s as a key component of the Samsung PrintIQ managed print services program.
MPS toolbox from MWAi and Samsung is an industry-first managed print service solution along with MWAi’s DC-SAM software data collection agent embedded in XOA Samsung printers and MFPs, to provide business-critical data from any make or model of network-connected equipment. A single machine will act as a gateway for an entire printer/MFP fleet eliminating the need for third party discovery and assessment software.
Combined with MWAi’s industry-proven Intelligent Service Management system, MPS toolbox empowers organizations to realize significant service automation and return on investment.
“This is truly an industry game-changer,” said Michael Stramaglio, president and CEO of MWA Intelligence. “With the powerful combination of this exciting new technology partnership between MWAi and Samsung, Managed Print Services providers no longer need to use 3rd party solutions for discovery and assessments and can focus on on-going MPS engagements.”
“At Samsung, we are thrilled to be working with an industry leader like MWAi to offer this exciting new technology as part of Samsung’s Samsung PrintIQ™ managed print services program,” said Don Michelucci, Director, Dealer Sales for Samsung Electronics America Enterprise Business Division. “The MWAi software along with Samsung XOA printers and MFP’s is a perfect solution for Managed Print Services providers as it combines the power of initial assessment and discovery with an on-going asset management capability that is resident on the Samsung XOA printer or MFP.”
MWAi MPS toolbox
With MPS toolbox from MWAi and Samsung XOA printers and MFPs, you’ll have an application that delivers efficient managed print services. Acting as a gateway to your entire fleet, Samsung and non-Samsung printers and MFPs alike, the MPS toolbox provides the business-critical data you need to realize the significant return on investment.
MPS toolbox Features/Benefits:
- Embedded data collection and gateway for customer fleets improves customer satisfaction
- Rapid device discovery and print assessment reduces end-user intervention
- Remote fleet scanning and management enables server-less and PC-less fleet management
- Ongoing remote device management means customer MPS requirements can be managed with lower costs and greater labor efficiencies
- Data export into Samsung CounThru and other sales generation proposal tools improves service efficiencies and call avoidance for higher-level SLA
- Integration to MWAi M2M/M2P solutions and ERPs delivers accurate and timely billing for actual usage
MPS toolbox integrates Samsung’s CounThru print management application into MWAi’s IntelliDashboard advanced reporting portal. Together, they create an efficient and precise system that delivers everything an MPS provider needs to effectively view and monitor its fleet remotely.
MWAi Intelligent Service Management System
MPS toolbox also integrates to MWAi’s industry-proven Intelligent Service Management system, which provides significant ROI and benefits from service automation. This includes, but is not limited to, service call avoidance rate improvement, service call efficiency improvement, automated billing, inventory management and national service management.