The leading information resource for the document printing industry aftermarket.

Company Profiles


International Laser Group (ILG):Success From the Ground Up

Back in 1988, the aftermarket was just getting started — as was International Laser Group (ILG), but from one distribution center to five and from two people to more than 500 today, ILG has definitely grown, and it is now one of the U.S.’s largest cartridge remanufacturing companies.

OCP: German Engineering Keeps Pace With OEMs in The Fast-Moving Ink World

Lisa Weber profiles German ink manufacturer OCP GmbH in this month’s case study. Learn more about this colorful company and its race to keep up with the OEMs.

EOS: As E-Waste Grows, So Does Business

Lisa Weber profiles Environmental Office Systems (EOS) in this month’s case study. Learn how the market has shifted for this empties broker and how e-waste is fuelling business.

Important Trends in Cartridge Retailing

Environmental benefits, core collection and quality are in vogue at Quebec’s La Recharge.

MWAi: Automating the Future

More and more businesses today are looking into automation as an add-on solution to their core product lines. But for MWAi, automation is the core. “What we do, simply put, is provide total automation for the channel,” MWAi President and CEO Mike Stramaglio explained. “And that automation is guided by, surrounded by and supported by professional services.”

National Sales Associates' Sprint to Success

How does a company with founding partners rooted in the media manufacturing industry begin in recertified tape and data center services and move to a remanufactured cartridges offering as well? Although the explanation is quite simple, it highlights two key aspects of National Sales Associates’ (NSA) business strategy that have contributed to its remarkable success from the time of its very inception: strong relationships inside and outside company walls, and good old-fashioned ambition.

An Amazon-Type Business Model Creates a Blueprint for FieldSolutions’ Service Offering

This "Amazon for technicians" maintains a database of more than 20,000 technicians who install and service equipment for manufacturers and technology service providers.

American Ink Jet Reaps Benefits From Its Refined Specialty Offering

Though American Ink Jet Corporation is practically a household name when it comes to the ink industry, its beginnings are unlike those of most other companies in the business, as an experienced supplier in the wide-format market.

Barrister Pushes Beyond Traditional Boundaries in the Service Industry

Barrister continues to traverse the world map and eagerly expands the horizons of its business within the ever-changing service industry.

Sensient Imaging’s Formula for Success

As its name, invented from a combination of the words “sensory,” “science” and “ingredients," seems to suggest, it is Sensient Imaging’s medley of strengths that enables it to stand out.

AFEX Continues to Advance Its Green Practices and Remanufacturing Technology

AFEX International Ltd., a remanufacturer of imaging supplies, exemplifies the tradition it was conceived out of, continuing to elaborate upon the inspiration and innovation manifested in its holding company, Jackin International.

Socially Remanufacturing With Roxbury Technology

Roxbury's mission: to create jobs and build a community while making top-quality, earth-friendly products.

Four Questions With Carl Little, VP, Dealer Sales Channel, InkCycle

Salesman, coach, facilitator: often they're the same thing, as this 30-year veteran of the office equipment industry explains.

Four Questions With Nestor Saporiti and Joe Cachia, UniNet

Recharger spoke to UniNet about chips, environmental awareness and the future.

A Passion for Color: Xerox's Dr. Peter Crean

Dr. Peter Crean has spent the last 40 years working on new technologies at Xerox.