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Information & Analysis


Survey Results

Testing Survey Reflects Increase in STMC Certification, Shows Importance of Quality in the Aftermarket

With quality at the forefront of so many news stories and reports about aftermarket cartridges, one would hope that this year’s testing methods survey would show an increase in testing — and for the most part, it does.

Business Development Survey Reinforces Industry Mantra: Color Is the Future

At the recent Lyra Imaging Symposium in January, talk of growth areas centered largely around color, particularly in the SOHO and SMB markets. Our Business Development Survey substantiates this claim, with respondents reporting color toner has been and will continue to be the largest growth area for their businesses; additionally, the markets with the greatest growth opportunities are small and midsize businesses.

Industry Outlook Survey: Optimism Still Reigns

A lot can change in three years. What’s more surprising, perhaps, though, is what remains the same. Such is the case with the Industry Outlook Survey. In general, though, the industry outlook seems to be a bright one. It may not be the burgeoning, fast-growth startup it once was, but there’s something to be said for experience and weathering storms. Today’s industry is experienced, tough, able to take on challenges and ready for whatever the future brings.

Survey Shows Color Outsourcing More Common, In-House Production Still Important

Color remains both a growth opportunity and a challenge for the aftermarket, as evidenced by this year’s color survey. Through the recent survey results, we see that while many are turning to outsourcing, others continue to enhance their technical resources and in-house capabilities.

HP, Monochrome Remain on Top in Cartridge Production Survey

It’s a return to basics in this year’s cartridge production survey, with monochrome color production once again making up more than three-quarters of the average production levels.

Testing Survey Shows Quality Control Remains Important to the Aftermarket

Testing patterns seem to have held steady this year, with many areas even showing increases, demonstrating that economic conditions have not resulted in any cuts to quality control.

Survey Shows Bright Outlook For Color Producers

Color production is up once again, setting new records for both toner and inkjet cartridges in the 2010 Color Survey.

Service Providers Look for Creative Opportunities to Increase Revenue

In the recent Recharger survey, we found that many companies are moving beyond the standard list of items to repair. It is possible that tighter economic times have forced service shops to find creative ways to find new customers and bring in new revenue, including a few who are repairing such items as shredders, paper folders and even air conditioners.

Survey Finds Color Toner Cartridges More Popular Than Ever

Finding quality aftermarket components is the biggest challenge for color producers, along with finding quality aftermarket ink/toner.

Outsourcing Survey: Results Show Mixed Cartridge Useage

The results of this year's Outsourcing Survey are in and shows that remanufacturers are selling both outsourced and in-house produced cartridges.

A Greater Variety of Cartridges Being Produced In-house According to Survey

The 2008 Cartridge Production Survey shows that remanufacturers are producing a wider variety of cartridges in-house and more color toner cartridges than ever before.

Industry Outlook: Sales Remain Up, But Profitability is Now Biggest Concern

Making a profit is the No. 1 concern for industry business according to this month I&A report.

Survey Shows In-House Testing on the Rise

Testing finished cartridges can help give industry members a better idea of production issues and lead to increased quality or perhaps even a supplier change.

Digital Crystal Ball 2008: Online Revenues Increase, Record Number Have Web Sites

E-commerce is still a growth market.