The Standardized Test Methods Committee (STMC) was founded in 1998 to set testing standards for sellers, manufacturers and remanufacturers of monochrome toner cartridges. Dr. John Wyhof was an integral part of that historical moment. In 2012 after the death of then-chairman Lester Cornelius, Wyhof stepped out of retirement to act as chairman.
Where there’s a need, there’s a consultant, and certainly there are skills that constantly need to be refined. With that in mind, Scott Cullen turned to four industry consultants who work closely with the independent dealer community and asked them to identify the skills most dealer principals and their employees can improve on.
What gives service techs the biggest headaches in the digital, connected, color, managed print and managed services age? The challenges they shared with their owners range from the obvious to the obscure.
Machine-to-machine communications and automation have changed the face of the service call. In fact, few areas reap as profound a set of benefits from engaging M2M technologies and automation than service processes. Read on to find out exactly how technologies have made servicing clients’ devices a breeze.
Christian Vorrius has found the HP P4015 series printers to be the noisiest printers HP has made to date. Vorrius provides solutions to quiet down these boisterous devices.